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Teammate Compliance Tasks
HIPAA Certificate (applies to all teammates)
Because of our work in the healthcare industry, we fall under the federal regulations for HIPAA (Health Insurance Portability and Accountability Act). If you have a HIPAA training certificate less than two years old, please share it with info@westsidebehavioral.com.
Intelligent Office – If your HIPAA certificate is expiring soon or you need to obtain one, please contact Theresa Petrovich at tpetrovich@intelligentoffice.com to make arrangements for your HIPAA training.
Westside Team – If your HIPAA certificate is expiring soon or you need to obtain one, Westside has purchased licenses to the “HIPAA Awareness Training for Mental Health” for anyone on the team who prefers Westside to cover the cost of the training. Please contact Alejandro Silva at alejandro@westisdebehavioral.com to receive instructions to claim a license.
External Support Teammates – If your HIPAA certificate is expiring soon or you need to obtain one, Westside may be able to purchase a license to the “HIPAA Awareness Training for Mental Health” on your behalf. Please contact Alejandro Silva at alejandro@westisdebehavioral.com to discuss your situation.
Udemy Diversity Certificate (applies to Westside teammates)
Some of Westside’s insurance contracts require additional diversity training. Westside has purchased licenses to Udemy’s diversity and inclusion training for anyone on the team who prefers Westside to cover the cost of the training. Please contact Alejandro Silva at alejandro@westisdebehavioral.com to receive instructions to claim a license.
AntiBias Training (applies to all teammates)
DORA’s Division of Insurance (DOI) has published Network Adequacy Standards which require insurers (including Kaiser Permanente) to ensure providers and support teammates complete anti-bias training and a demographic survey.
“The purpose of this regulation is to provide carriers offering the Colorado Option standardized bronze, silver, and gold health benefit plans with the requirements to offer a culturally responsive network of providers and the action plan elements if the network does not meet these standards as required by 10-16-1304(2), C.R.S.”
Link to regulations page
Link to full network adequacy standards policy, requirements, and additional details
To meet this requirement, Kaiser Permanente has provided us with a toolkit of videos compiled into an easy to watch format below. Please set aside 50 minutes to watch the diversity, equity, and inclusion videos below, then complete the survey at the bottom of the page.
Video 1 – What is Diversity and Inclusion?
(6:30 min)
Video 2 – The Business Case for Inclusion and Diversity
(1:50 min)
Video 3 – What is the cultural iceberg?
(1:50 min)
Video 4 – What is cultural competence?
(2:04 min)
Video 5 – What is intersectionality?
(2:50 min)
Video 6 – What is implicit bias?
(1:21 min)
Video 7 – In-group versus Out-group bias
(4:40 min)
Video 8 – Bias in health care
(4:48 min)
Video 9 – The double bind in the workplace
(2:29 min)
Video 10 – What are micro-behaviors and what’s their impact?
(4:00 min)
Video 11 – How to overcome implicit bias?
(6:10 min)
Video 12 – Making the Unconscious Conscious
(3:58 min)
Video 13 – How can we be more inclusive?
(3:21 min)
Video 14 – How to be an ally?
(3:58 min)
Additional optional literature for interested providers:
1 – Pamela Fuller – The Leader’s Guide to Unconscious Bias
3 – Lisa Koenecke – Be an Inclusion Ally: ABCs of LGBTQ+
4 – Robin Diangelo – White Fragility: Why it’s so hard for white people to talk about racism.
5 – Mary-Frances Winters – Black Fatigue: How racism erodes the mind, body and spirit
You’re almost done! Please complete the required survey below after watching the videos above.
Though completing the survey is required, you may select “Prefer not to answer” for any field you’re not comfortable answering. This information will be shared with Kaiser de-identified and analyzed at a macro group level.
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