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DORA’s Division of Insurance (DOI) has published Network Adequacy Standards which require insurers (including Kaiser Permanente) to ensure providers and support teammates complete anti-bias training and a demographic survey.
“The purpose of this regulation is to provide carriers offering the Colorado Option standardized bronze, silver, and gold health benefit plans with the requirements to offer a culturally responsive network of providers and the action plan elements if the network does not meet these standards as required by 10-16-1304(2), C.R.S.”
Link to regulations page
Link to full network adequacy standards policy, requirements, and additional details
To meet this requirement, Kaiser Permanente has provided us with a toolkit of videos compiled into an easy to watch format below. Please set aside 50 minutes to watch the diversity, equity, and inclusion videos below, then complete the survey at the bottom of the page.